Germany Alternative Dispute Resolution schemes
Below is a list of alternative dispute resolution schemes available in Germany. Please click the links to read more information on that particular organisation. If you cannot see what you are looking for please do not hesitate to contact us and we will source the information you require.
For general information on ADR please read the information on our page What does all the jargon mean or on the following link for more detailed information - ADR general information.
Mobility Arbitration
(Schlichtungsstelle Mobilität)
The Mobility Arbitration in Germany, offers mediation between the service provider and the consumer. They can advise on a wide range of areas including delays, missed connection and pricing.
Online Arbitration
(Der Online-Schlichter)
The Online Arbitration assists in disputes regarding online contracts, for example the purchase of a service via the internet. They can assist consumers based in the European Union in dispute with traders based in Baden-Wuerttemberg, Germany.
