Welcome to UK ECC Services
A key part of the European Services Directive that was brought into UK law in December 2009 is in relation to increasing consumers’ confidence to consider businesses from anywhere in the EU. It achieves this by setting some basic requirements – ensuring consumers have access to a minimum amount of information and to a complaints procedure no matter where in the EU a business is based. Please read our information page on 'What consumers can expect'.
Below are some of the questions that we, as consumers, should be asking ourselves before we employ someone to carry out work for us, irrespective of where we live or where the trades person lives.
What rights do I have when buying services in other EU countries?
Do I have the same rights when buying services in other EU countries as I do here?
Can I ask a service provider to provide information about their service to me in English?
Have they the appropriate qualifications/ licences/certificates etc that they require to trade?
Who can help me if I have a dispute with someone I have bought a service from?
For answers to question like these please visit our FAQ pages.
Engaging someone from another EU member state does not need to make this decision more complicated.
The following page links will help you to know that type of information to gather to make that informed choice. Please also look at the list of EU wide organisations that may be able to give you more information and assistance.
Remember you can always contact us and we will find the information you require for you.
