Malta Alternative Dispute Resolution schemes
| A list of available alternative dispute resolution schemes in Malta is below. Please click the links to read more information on that organisation. If you cannot see what you are look for please do not hesitate in contacting us to see if we can help further. | ![]() |
Department of Consumer Affairs within the Consumer and Competition Division
This scheme serves as a one-stop-shop for consumers wishing to obtain information about a particular consumer matter. In issues concerning the purchase of goods or services, it also acts as an out-of-court redress procedure.
Malta Financial Services Authority
This is another out-of-court consumer redress scheme dealing specifically with financial services through the Consumer Complaints Manager.
The Consumer Complaints Tribunal
This provides a simplified mechanism whereby consumers can obtain quick and inexpensive redress for their claims in business-to-consumer disputes.
Small Claims Tribunal
Consumers can also a Samll Claims Tribunal




