Hotel and Accommodation Services in Germany
Hotel Classification System in Germany
In Germany there is a national voluntary hotel classification system.
Responsible authority:
Deutsche Hotel – und Gaststattenverband (Federal Confederation of German Hotels and Restaurants), Am Weidendamm 1A, 10117 Berlin, Postal address: 10873 Berlin, Fon 030/72 62 52-0, Fax 030/72 62 52-42, [email protected] , http://www.dehiga.de.
Categories:
The classification only concerns hotels. There is another classification (“Classification” for guest-houses, taverns, inns, pensions etc).
Classes:
- 1 star hotel: Tourist
- 2 star hotel: Standard
- 3 star hotel: Comfort
- 4 star hotel: First class
- 5 star hotel: Luxury
Compulsory information at check in:
Prices and security and emergency exits should be clearly indicated.
Useful information:
When a hotel booking is made, breakfast is normally not included in the hotel rate. It depends on the indications during the booking.
As a matter of rule, all other taxes are incorporated in the hotel rates.
Hotel establishments in Germany provide facilities for the disabled. Further information can be found at http://www.germanytourism.de/ENG/infocentter/reisende_mit_behinderung_unterkuenfte.htm.
There is no general ADR for accommodation in Germany. Guests will therefore have to send their complaint to the hotel itself.
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