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Timeshare- Lawyers claiming back money lost to timeshares and holiday clubs

contractMany have experienced difficulties with timeshare resale or holiday club memberships where they have lost money. There are now businesses offering to represent you in court to get your money back.

If you have been contacted by such a trader its important to ask yourself a few key questions.

How did this trader contact you? If they called you unsolicited, how did they get your contact details?


How does this trader know of your situation? The trader has claimed they would like to assist you in claiming monies paid to a holiday club membership. How are they aware that you are in this situation, where did they get this information from?


Why do they need a fee upfront? When contacted unsolicited by a trader, we would always advise you to be cautious. As they have contacted you and asked to represent you then, why should you pay a fee upfront. Could the fee not be deducted from the winnings they claim they are going to get on your behalf?


Its a good idea to research the trader, ask around and perform internet searches, many people record there experiences in forums. This can help you get a clearer idea of their practices.

It is also advisable to check whether or not they are lawyers or a business. All lawyers should be registered with the Bar association in their country. More information can be found through our legal services page.

Under the Services Directive there are basic requirements for service providers. These enable consumers to have access to certain pre-contractual information and also concerns discrimination by traders against nationality or place of residence. For more information see 'What can consumers expect'.

Choose from the drop down menu below to find information on the country required or contact us for more advice.

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The European Consumer Centre for Services is hosted by the Trading Standards Institute and funded by the Department for Business Innovation and Skills.