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Welcome to UK ECC Services

A key part of the European Services Directive that was brought into UK law in December 2009 is in relation to increasing consumers’ confidence to consider businesses from anywhere in the EU.  It achieves this by setting some basic requirements – ensuring consumers have access to a minimum amount of information and to a complaints procedure no matter where in the EU a business is based. Please read our information page on 'What consumers can expect'.

Below are some of the  questions that we, as consumers, should be asking ourselves before we employ someone to carry out work for us, irrespective of where we live or where the trades person lives.

What rights do I have when buying services in other EU countries?

For answers to question like these please visit our FAQ pages.

Engaging someone from another EU member state does not need to make this decision more complicated.

The following page links will help you to know that type of information to gather to make that informed choice.  Please also look at the list of EU wide organisations that may be able to give you more information and assistance.

Remember you can always contact us and we will find the information you require for you.

There’s more than one way to find the information you are looking for.

  • If you know the country AND service you require,
    select both search options and press ‘GO’.
  • OR select by ‘country’ only to find the required service from an alphabetical list.
  • OR search by ‘service’ only to view a general overview
    of the specified service offered within Europe.
Search by
Please select a country from the list
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Please select a service from the list

Funded by BIS

The European Consumer Centre for Services is hosted by the Trading Standards Institute and funded by the Department for Business Innovation and Skills.