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United Kingdom



The UK has a number of organisations, government departments, trade memberships and redress bodies. When accessing services in the UK you may wish to utilise some of the organisations available who may be able to provide you with useful information to enable you to confidently purchase services in other EU countries.]

Under the Treaty of Rome 1973 and the UK Act of Accession of the same year, Gibraltar was classified as a dependent territory of the United Kingdom. Although Gibraltar has its own Parliament which is responsible for passing legislation, including European Community Directives, the UK Government is responsible for Gibraltar's foreign affairs, including their relationships within the European Union.  Further information can be found on: 'Is Gibraltar part of the EU?'

Please select from the links below. If the information is not yet available please feel free to contact us and we will source the required information.

Consumer Organisations
Authorised Trader Schemes
Your Consumer Rights
Professional Bodies and Trade Associations
Alternative Dispute Resolution Schemes
Consumer Enforcement and Government Bodies

There are a number of organisations which operate at an EU-wide level, representing consumers interests across Europe. EU-wide Organisations.

In the UK there are many other organisations that maybe able to assist consumers.  Please click the link Other UK Organisations


If you know the service area you are interested in please use the drop down menu at the bottom of the page to see more specific information.


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Funded by BIS

The European Consumer Centre for Services is hosted by the Trading Standards Institute and funded by the Department for Business Innovation and Skills.