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Businesses providing goods and services in the UK are encouraged to expand their customer base across the European Union, as detailed in the EU Services Directive that came into force in December 2009.

The Services Directive aims to remove legal and administrative barriers to the selling of services between EEA countries (European Union member states plus Norway, Iceland and Liechtenstein). It requires every European country to have a website providing a single point of contact for businesses wanting to trade and set up in that country.

If you are interested in expanding your business into Europe go to the UK Welcomes Business website which will give you practical advice on the legal and administrative considerations of doing business in another country. 

The UK Welcomes Business Website, provided by Business Link is part of the EUGO Network.

Details of the Single Point of contact in each of the Member States can be found on the European Commission Single Point of Contact Page.

There is detailed guidance and advice on legislation for businesses available on the Business Companion website.  For more information, please click here

Now that the Consumer Rights Act has received Royal Assent, the Chartered Trading Standards Institute (CTSI) have released guidance for businesses to understand how their rights and responsibilities change under the new legislation.

Businesses have from now until 1 October to implement the changes. 

To view the guidance, please see the following link to the Business Companion website -

Funded by BIS

The European Consumer Centre for Services is hosted by the Trading Standards Institute and funded by the Department for Business Innovation and Skills.