Digital Surge is an excellent choice of cryptocurrency exchange, and is #1 in our rankings of best crypto platforms in Australia. It is designed with beginners in mind, and they have done a great job of making it easy to buy, sell and trade crypto. Digital Surge offers more than 300+ different coins, has the lowest fees and spreads in Australia, and Live Chat and email customer support.

Digital Surge Features

User-Friendly

One point that a lot of users point out when they join Digital Surge, is how easy it is to use. There are loads of newcomers to crypto with absolutely no experience, but even they find it simple to navigate. The menu is straightforward, and everything you need is at your fingertips. If you encounter any issues, you can easily reach out to the friendly customer support team via either Live Chat or email.

Support for 300+ coins

Just because Digital Surge is built for newcomers, doesn't mean they skimp on how many coins they offer. They have a large selection of more than 300+ cryptocurrencies, so you can almost definitely find the coin you are looking for. The most popular coins are definitely available, such as BTC, ETH, BNB, ADA and DOT, but you will also find many small coins that you are not yet familiar with, but could be the next big thing. Digital Surge is regularly adding cryptocurrencies to their platform, so expect to see much more than 300 coins available very soon. 

Customer Support 24/7

Customer support is under-rated in crypto exchanges, but when you run into issues, especially as a beginner, you will be so grateful that Live Chat is on hand. The wait times are short, sometimes even instant, and you are connected to a real person (not a bot) that is extremely helpful. If you prefer communicating by email, that's another avenue you can use.

Lowest Fees & Spreads

Digital Surge has low trading fees of 0.5%, which can be reduced if you are trading large volumes per month. Even without the discounts, the fee of 0.5% is very low for Australian crypto exchanges. Their spreads (difference between the Buy and Sell price of a coin) are also small, so you get more out of your money. The top Australian crypto review site, Marketplace Fairness conducted a test of some crypto exchanges, and found Digital Surge had the lowest combined fees and spreads. You can click here to see the full results of that test.

Mobile app

Nowadays, most people use their phone to access the internet, so Digital Surge has created a mobile app that is available for download from both iOS App Store and Google Play store. It is so easy to check on the value of your cryptocurrency, as well as quickly make trades on the go, at any time. The app has all the features you will find on the browser version of the exchange, so you don't need to worry about missing out.

Pay Australian Bills using Bitcoin

Digital Surge is one of the few crypto exchanges that allows you to use your cryptocurrency to pay for bills. As long as the bill has an option for BPAY, you can pay with your Bitcoin in your Digital Surge account. This is a big step forward of making cryptocurrency more mainstream, and adopted as a regular payment method in Australia.

Pros and Cons of Digital Surge

Pros
  • User-friendly and excellent for beginners
  • Lowest fees (0.5%) and spreads in Australia
  • Over 300+ coins supported
  • Pay BPAY bills using Bitcoin
  • 24/7 customer support by Live Chat and email
Cons
  • Only available in Australia
  • No staking available

Digital Surge Deposit Methods

You can deposit AUD into your Digital Surge account via POLi and PayID. You can also deposit cryptocurrency into your Digital Surge account.

Digital Surge Fees

Depositing AUD using PayID is free of charge, but if you deposit using POLi there is a charge of between $2 and $3.30. Depositing cryptocurrency is free.

When you buy or sell cryptocurrency using Digital Surge, the fee is 0.5%, but you can reduce this if your trading volume for the previous 30 days is high. 

It is free to withdraw your money from Digital Surge to your Australian bank account.

Security

Digital Surge is a very secure crypto exchange, and they store most of their crypto offline in cold storage to prevent loss due to theft or hacking. They are always checking their security systems, and updating their security protocols as necessary. Since they were established in 2017, they have never encountered any cybersecurity breaches, which is a testament to their security measures. Digital Surge is a legitimate Australian crypto exchange, registered with both ASIC and AUSTRAC, and they meet all their KYC and AML obligations in order to continue operating. 

Conclusion

Digital Surge is an excellent option for any Australian looking to get started with cryptocurrency. It is so easy to make your way around the platform, and start buying and selling over 300+ coins. If you get into any trouble, you can always contact customer support via Live Chat or email, which is a must-have for newcomers. If you want to use crypto to pay your bills, you can easily do so with Digital Surge. Any BPAY bills can be paid using Bitcoin that you have in your Digital Surge account! If you want to do some more reading before you make a decision, you can look at our article on the best crypto exchanges in Australia (click here).

About the author 

Luke Campbell

Luke is an early adopter of cryptocurrency, and was buying and using Bitcoin back in 2011. He has seen the landscape of cryptocurrency change over the years, and firmly believes we are still in the early stages of mainstream crypto adoption. Luke is fascinated about the potential of the metaverse, and invests in virtual real estate.

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