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Trading Standards


The job of Trading Standards is to protect consumers and traders, they:

  • enforce government legislation
  • offer advice to consumers often via Consumer Direct
  • provide advice and inspections for businesses
  • investigate offences and prosecute offenders.

Some of the areas Trading Standards are responsible for include:

  • advertising and description of goods or services
  • safety of consumer goods
  • estate agents
  • credit and loans
  • food labelling, inspections and sampling
  • weights and measures equipment
  • hallmarking and counterfeit goods
  • animal health
  • underage sales
  • pricing.

Trading Standards work closely with a wide range of other agencies and organisations, including:

  • Consumer direct – to provide first line consumer advice
  • Defra – for farming community support
  • Food Standards Agency – for food composition and labelling
  • Health and Safety Executive (HSE) – for support on explosives
  • Police – for work on crime reduction
  • Fire and Rescue Service – for fire safety and advice.

Trading Standards offices are based around the UK and we would suggest that you contact us so that we can provide you with the relevant contact details.

Isle of Man Trading Standards

Jersey Trading  Standards

Guernsey Trading Standards




Funded by BIS

The European Consumer Centre for Services is hosted by the Trading Standards Institute and funded by the Department for Business Innovation and Skills.