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The Consumer Complaints Tribunal

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The Consumer Claims Tribunal is the place where you can obtain quick and inexpensive redress for your claims.

You may file your claim before the Tribunal if you, as a consumer, bought or hired goods or services from a trader for your personal needs or those of your family, and would require to lodge a claim regarding any damages, after failing to reach an amicable agreement with the trader.

Consumer & Competition Division
Office for Fair Trading,
Cannon Road,
Santa Venera. SVR 1411
Tel: +356 2144 6250-5
Fax: +356 2144 6256
E-Mail: fair.trading@gov.mt
Website: https://secure2.gov.mt/consumer/consumer-claims-tribunal?l=1

Funded by BIS

The European Consumer Centre for Services is hosted by the Trading Standards Institute and funded by the Department for Business Innovation and Skills.