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The Supply of Goods and Services Act 1982

BackThe Supply of Goods and Services Act 1982 is an Act of the Parliament in the United Kingdom that requires traders to provide services to a proper standard of workmanship. Furthermore, if a definite completion date or a price has not been fixed then the work must be completed within a reasonable time and for a reasonable charge.
Also, any material used or goods supplied in providing the service must be of satisfactory quality.
The law treats failure to meet these obligations as breach of contract and consumers would be entitled to seek redress from the trader and ultimately, if necessary, through the civil courts.

Any goods supplied under contracts governed by the above legislation must conform to the implied terms mentioned under the Sale of Goods Act 1979 (as amended). Any service provided must be carried out:

  • With reasonable skill and care
  • For a reasonable price (unless a price has been agreed)
  • Within a reasonable time (unless time is made of the essence, i.e. when a date has been agreed at the time the contract was made)

Further information on The Supply of Goods and Services Act 1982 can be found at:

Supply of Goods and Services Act 1982 Fact Sheet

Funded by BIS

The European Consumer Centre for Services is hosted by the Trading Standards Institute and funded by the Department for Business Innovation and Skills.