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Who can help with a problem outside of the EU?


BackWith the world wide web continuously making shopping easier, or eagerness to travel across the globe, it is no surprise that not all contracts are restricted to within the EU. Unfortunately, sometimes things do go wrong. Below you can find a number of Organisations from across the globe who might be able to help in the event of a problem. If the country you are looking for is not listed please feel free to contact us and we will source the details for the appropriate organisation.


Australian Competition and Consumer Commission



State Administration for Industry and Commerce

The Consumer Council  



Department of Consumer Affairs 

Is Gibraltar part of EU?



Department of Consumer Affairs



Federal Consumer Affairs Bureau



Rekabet Kurumu



Consumer Portal


United States of America

Better Business Bureau


Funded by BIS

The European Consumer Centre for Services is hosted by the Trading Standards Institute and funded by the Department for Business Innovation and Skills.