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The Adviceguide website is the main public information service of Citizens Advice, providing people with round-the-clock access to CAB information on their rights - including benefits, housing and employment, and on debt, consumer and legal issues.

The aim to empower people by providing them with the information they need to solve their own problems and to signpost them to appropriate advice when necessary. Adviceguide helps consumers have a better understanding of their rights and entitlements, and also to take the first steps in resolving their problems.

The information on this website is for general guidance on your rights and responsibilities.

Citizens Advice also provides free, confidential and impartial advice on consumer issues in the UK. Information can be found through Citizens Advice Consumer Helpline.


Funded by BIS

The European Consumer Centre for Services is hosted by the Trading Standards Institute and funded by the Department for Business Innovation and Skills.