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United Kingdom Authorised Trader Schemes

A list of authorised trader schemes available in the UK, please use the links below to read more information on that scheme. If you can not see what you are looking for please do not hesitate to contact us and we will  source the information you require.

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Buy With Confidence

 

The Buy with Confidence and CustomerFirst schemes were initiated by Hampshire County Council and Devon County Council respectively to help businesses comply with the law while improving consumer protection through a partnership approach. Both schemes have now spread to a number of Local Authorities across the South and continue to grow.

 


Approved Codes Scheme

     

CCAS is ‘facilitated self-regulation’. The scheme goes beyond consumer law obligations and sets a higher standard, showing consumers clearly – through the right to display the TSI Approved Code logo – that code members can be trusted. Areas where consumers will benefit from higher protection include: clear pre-contractual information, deposit and pre-payment protection, extra consumer protection for business conducted in the consumer’s home, clear complaints procedure and Alternative Dispute Resolution (ADR).

The Consumer Codes Approval Board is responsible for everything connected to the running of the codes scheme, including setting the core criteria for approval, final approval of codes and their discipline/revocation schemes. 



TrustMark

 

TrustMark helps you find reliable, trustworthy tradesmen to make improvements and repairs inside and outside your home.

  


 

Funded by BIS

The European Consumer Centre for Services is hosted by the Trading Standards Institute and funded by the Department for Business Innovation and Skills.