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Normal 0 false false false EN-GB X-NONE X-NONE Will you accompany the Three Lions to the World Cup this summer? And if so, do you know what to expect as a consumer in Brazil? Now you can leave the UK for a summer of football, safe in the knowledge that you are protected with the Consumer's Guide to the World Cup.Produced by the network of European Consumer Centres in collaboration with PRO TESTE, the Brazilian Association of Consumer Defence, the guide informs you about your rights as a consumer in Brazil. Andy Allen, UK ECC Director, said: "The football world...
7 May 2014
Emergency CorridorObligation in Austria as of 1st January 2012In case of congestion all vehicles on motorways and dual carriageways have to form the emergency corridor.What is the emergency corridor?The emergency corridor is an empty channel between the two lanes of a motorway or dual carriageway, which must be formed in case of congestion so as to allow emergency vehicles to progress speedily.Who can use the emergency corridor?The usage of the emergency corridor is reserved for vehicles from the police, fire service, ambulance service, road patrol and breakdown services. This allows emergency vehicles to arrive at the site of an accident up...
24 Jan 2012
Don't pay for services that you can get else where for free. There are many companies that offer a service that is similar to services that are carried out free of charge by either Government departments or agency's.  Many now exist including, to name just a few:European Health Insurance Card (EHIC)Passport ApplicationDriving TestsChild Benefit Be aware - click here to read more on how to access free services.
25 Jul 2011
 Be informed and have your say by keeping up to date with the Committee of The Internal Market and Consumer Protection.  Read The IMCO Newsletter
21 Jul 2011
European Commission welcomes Parliament's support for an optional Europe-wide contract law.Strasbourg, 8 June 2011 - The European Parliament, in a vote of its 736 members plenary today, with an overwhelming majority (521 in favour, 145 against, 8 abstentions) backed optional EU-wide rules for businesses and consumers who are concluding contracts in the Single Market. The vote by Parliament follows a recent policy announcement by European Commission Vice-President Viviane Reding that she is considering proposing such an optional European contract law in the autumn (SPEECH/11/411). Her objective is to bring more coherence to contract law in Europe while easing cross-border transactions,...
10 Jun 2011

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The European Consumer Centre for Services is hosted by the Trading Standards Institute and funded by the Department for Business Innovation and Skills.