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FAQ

Below are some of the questions that you might be already asking yourself. If you can not find the answer you are looking for or if your particular enquiry is not listed here please contact us for further information.

 

What rights do I have when buying services in other EU countries?
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Do I have the same rights when buying services in other EU countries as I do here?

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Who can help me if I have a dispute with someone I have bought a service from?Link
Who can I contact for help if I am a UK resident and have a problem with a UK trader?Link
Can I ask a service provider to provide information about their service to me in English?

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Have they the appropriate qualifications/ licences/certificates etc that they require to trade?Link 
What does all the jargon mean? Link
 

 

Come back soon as our frequently asked questions section will be updated regularly.

Funded by BIS

The European Consumer Centre for Services is hosted by the Trading Standards Institute and funded by the Department for Business Innovation and Skills.