European Consumer Centre Lithuania

The European Consumer Centre Network (ECC-Net) is made up of 29 centres (one in each EU country plus Iceland and Norway). The aim is to give you the same confidence when you are shopping within Europe as you do at home.
The service provided by the ECC-Net is advisory - they do not have any enforcement powers and cannot compel traders to take any action. They can provide advice, information, and support; if their actions do not provide a positive result, they will be able to provide guidance on further action. This further action could be an Alternative Dispute Resolution Scheme, if applicable, or possible action through the European Small Claims Procedure.
The ECC Lithuania assists Lithuanian consumers in dispute with traders based elsewhere within the European Union.
EUROPEAN CONSUMER CENTRE LITHUANIAEUROPOS VARTOTOJU CENTRAS
J. Basanaviciaus 20-11
03224 Vilnius
Tel: +370/5/2650368
Fax: +370/5/2623123
info@ecc.lt
www.ecc.lt